When the booking is confirmed
The customer has made the travel decision and is already completing related purchases.
Assisted and remote sales
You sell the trip.Your customer buys mobile data somewhere else.
The traveller leaves with every document except a way to get online at the destination. A week later they pay roaming charges or search for a local SIM. One question at the end of the booking conversation can solve that in about 30 seconds.
✓ Equipment provided on loan
✓ No stock to manage
✓ Customer support handled by us
Upfront cost
The device is provided on loan, with no rent, deposit or implementation fee.
Stock to order
An eSIM is digital, so there is nothing to order or keep in inventory.
Connectivity cost
We provide the device connectivity and pay the data bill.
The opportunity
Today that extra sale creates no revenue for your agency.
Insurance, transfers and seat selection are already part of the sales conversation. Mobile data is another product the traveller will actively look for before departure—the only question is who provides it.
What we install
Assisted terminal or virtual kiosk
A compact device lets an advisor complete the sale at the desk. For remote bookings, the same flow works without hardware through a browser dashboard and a payment link sent to the customer.
- The advisor selects the destination and the customer pays by card at the desk—one short flow on one device.
- The virtual kiosk works remotely: create a payment link and let the customer pay from home.
- An eSIM fits into the booking journey like travel insurance, without a separate inventory or fulfilment process.
- The dashboard reports sales separately by branch and advisor.
Implementation
We handle the full setup
Delivery, installation, configuration and payment testing are on us. You provide the location and a power outlet.
Equipmentprovided on loan
Connectivityour SIM, our data plan
Paymentsprocessed by our acquirer
Service and updatesremote, handled by us
Customer invoiceissued by us
Sales moments
When to offer it
This is not about pushing an extra product. It is about making it available at exactly the moment when the traveller is already thinking about mobile data.
When documents are issued
The final pre-departure conversation is a natural time to ask whether mobile data is arranged.
The pre-departure call
Send the payment link by text or email alongside the final travel reminder.
Remote sales
For customers who never visit the office, the virtual kiosk completes the process without any device on site.
What you get
The complete operation, handled by us.
Your role is to provide the location and make the offer visible to travellers. The equipment, payments, fulfilment and after-sales service remain our cost and responsibility.
Equipment provided on loan
We deliver, install and commission it. There is no rent, deposit or implementation fee. Maintenance and replacement in case of failure are on us.
Connectivity and payments
We provide and pay for the device connectivity. Customer payments are processed through our acquiring setup and do not pass through your till.
Partner dashboard
Track sales, commission and settlements in real time, broken down by location. Periodic statements are generated automatically.
Commission on every sale
Commission is calculated automatically after the customer payment is confirmed, using the rates agreed in the contract. There are no monthly sales targets or low-season penalties.
No new operational burden
What you do not have to do.
Additional revenue only makes sense when it does not require another full-time role. That is why the list of responsibilities we retain is longer than your task list.
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You do not buy stockAn eSIM has no physical form. There is no inventory to order, count or finance.
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You do not invoice travellersWe are the seller of the service. Your side issues only the agreed periodic commission invoice.
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You do not handle claimsQuestions about installation, coverage and refunds go directly to our customer support team.
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You do not pay for equipment or dataThe device is provided on loan, while its SIM and data plan are paid by us.
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You do not maintain the softwareUpdates and monitoring run remotely. We can see the device status before an issue is reported on site.
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You do not process buyer dataCustomers enter their details directly in our system. We act as the data controller for the sale.
Implementation
Four steps to the first sale.
No integration with your operational systems is required. After the location and formal approvals are agreed, we deliver a ready-to-sell setup and train the relevant staff.
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01
Conversation and setup selection
We review traffic, available space and whether the sales flow should be self-service or staff-assisted.
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02
Contract and commercial terms
The agreement sets out commission, channels and locations. Each physical device is handed over with its serial number recorded.
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03
Installation and training
We deliver and commission the device and run a test payment. If staff assist with sales, training takes only a few minutes.
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04
Sales and settlement
Customers buy, commission accrues automatically and you track results in the dashboard. We close settlements periodically under the agreed commercial terms.
Partner questions
What partners ask before signing.
Commercial terms are agreed individually because they depend on location traffic and the chosen setup. The operating model stays consistent.
Is your question missing? Ask usDoes the advisor need technical eSIM knowledge?
No. The advisor selects the country and plan; we handle installation guidance, support and claims. Staff training takes only a few minutes.
Can I offer the customer a discount?
Yes, within the limits agreed in the contract. The system applies the rules and immediately shows how a discount affects commission.
What does it cost us?
There is no upfront cost. We provide the device on loan without rent, deposit or an implementation fee, and there is no stock to buy. We only expect the equipment to be placed where it has a genuine opportunity to sell; persistently inactive equipment may be moved to another location.
Who is the seller to the end customer?
Payments Lab sp. z o.o. is the seller of the eSIM service, issues the customer invoice and remains responsible for fulfilment. You provide the location and visibility and receive commission in return.
How and when is commission paid?
Commission is calculated automatically after the customer payment is confirmed and the applicable refund period has passed. Settlements are closed periodically and paid against your invoice under the commercial terms agreed with you. The partner dashboard shows sales and accrued commission as they happen.
What if a customer has an eSIM problem?
The customer contacts us directly using the details shown on the purchase confirmation and in the app. Your staff do not need to install eSIMs or troubleshoot phone settings.
Does the device need access to our Wi-Fi?
No. We provide the device connectivity and pay for it. The setup only needs power and mobile coverage; it does not connect to your corporate network.
Can several locations be managed from one account?
Yes. The dashboard separates sales and commission by branch, while settlement can be organised centrally or by location.
Who is responsible for customer data?
We are the data controller for the sale. Customers enter their details directly in our system, so you do not collect, store or process them.
How do we get started?
We begin with a short conversation about traffic, available space and the right setup. We then prepare the agreement and commercial terms. Delivery and installation are handled by us.
Other locations
Do you operate another type of venue?
Talk to us
Let’s model it using your traffic.
Leave your details and we will assess whether this setup fits your location. The first conversation is exploratory and carries no obligation.
- We reply within one business day.
- The first call takes about 15 minutes: location traffic, available space and the right sales setup.
- No newsletter—we will contact you only about this enquiry.
Prefer to email us directly? [email protected]
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